I am fixated on User Errors , that is largest risk with respect to patient safety in my opinion.
The Action Code : get NPF accepted as a reportable metric just like “falls” are for example , get educators to focus repeat in-service training on those issues ( most of which can be addressed by referring to the troubleshooting guide) , remeasure NPF ( see the NAMDET
link for closed loop
diagram )
Yes , this will have no impact the pm frequency of a device . ( but it might make biomeds more assertive )
Yes, I agree with your leading assertion ... but let's start a new thread!
And let us be clear, George ... are
these services (user manuals and so forth) being offered free of charge, or what?
Also, I am sure that many of us would like to learn more about the "Troubleshooting Guides" (and the "Quick Start Lists"). What are they like, I wonder? And who writes them?
In my opinion, the best biomeds are always (and always have been)
assertive when need be. Especially those in leadership positions. If not, then they need to retire to the back of the workshop where they belong. Remember:- "Lead, Follow, or Get Out of the Way"?

Meanwhile, who are you proposing should do all that stuff you mention?
Now ... let's hear from others ...