Dave beat me to it. I guess if staff are mollycoddled then they will expect others to "wipe their bums" for them.
We don't get many callouts but we do try to resolve the problems over the phone in the first instance.
Just got to thinking of some of the calls I've had. Perhaps we should start a new post to talk about the daftest callouts we've had?
One that springs to mind was a call from a ward with central monitoring where the central station had gone down. I rushed in and checked the central control unit (computer) only to find that some unmentionable had stuffed their bag under the desk, behind the computer & switched it off. So where do we get sensible staff from?
