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Joined: Apr 2001
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Master
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Master
Joined: Apr 2001
Posts: 266
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Wondered if anyone had a formal scope of services as an outline for their Department that they would be willing to share? Either via PM e-mail or in open discussion.

I am currently reviewing what we provide as a service to the Trust and do not want to fall into the shoe-horn that 'We only fix and repair Medical Equipment'.

The scope my Department operates under is broad but this is not fully documented, we provide a comprehensive Medical Devices Management service.

I do need some detail if possible rather than basic comments:

1. [Procurement advice and support] (Ensuring compliance with CQC 11, R16)
----> (1a) Selection of product
---------> (1a1) writing technical specifications based on clinical needs in order to ensure that potential suppliers provide devices are fit for purpose and meet all legislative requirements
--> (1b) Trials and evaluation
--> (1c) Purchase

etc

---------------------------------------------------------
Repair and maintenance, obviously being one of those sections/services offered.
---------------------------------------------------------

Under current financial climate, speculative tendering is rife.

People often worry about the repair and maintenance being outsourced by private companies. Most of us do much more than that and I feel that it should be documented and made available for those dark times when we need to justify the cost of the services we provide.

If a 3rd party then wishes to tender for business then it can easily be determined what exactly they are tendering for (MD management or just MD maintenance).

I can at the moment take leisurely time to document such activities as I know the questions will eventually come to my department much as they will come to yours. I am happy with the range of services we offer to the Trust and the level at which they are being provided.

Those looking towards the Department in a position of less knowledge may only see staff as ‘Engineers’ rather than services. Especially where EBME often fall under or have roots from the Estates services who offer a differing range of services.

Less staff to an EBME department does not only mean less repairs, servicing but also has an impact on the range and quality of ‘OTHER’ services we provide. Those ‘OTHER’ services being equally important through providing legal compliance and risk reduction by other methods.

Anyway.... any help would be welcome whether it be tender specs, QA policy, scopes of services etc.

Cheers
Joe


Last edited by Joe Emmerson; 22/05/11 9:02 AM.
Joined: Feb 2004
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Super Hero
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Super Hero
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Nice word that, Joe:- rife. whistle

Code:

1) The role of Biomedical Engineering is to serve the
   hospital by providing in-house maintenance and technical
   services with the aim of keeping fully serviceable
   equipment in the hands of the medical and nursing staff,
   for the benefit of patients in need of care.

2) This aim is met by a continuous programme of routine
   maintenance of all medical equipment in the hospital and
   through the availability of engineering staff to respond
   efficiently to user requests for service, which are dealt
   with according to clinical priority.


If an outside provider can meet those basic requirements, then fair play to them, I reckon.

Meanwhile, Engineering Consultants charge upwards of £ 250 per diem. smile


If you don't inspect ... don't expect.
Joined: Apr 2001
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Master
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Master
Joined: Apr 2001
Posts: 266
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haha yes!

rife, its True not just with our Departments but with other 'support services' such as supplies, pathology, estates, catering, portering

There are tax benefits (20%!!!!) reclaimable by outsourcing a service which means we in effect if operating under the Trust have to do it 20% more effectively. I dont particularly care who I work for, regardless it has to be money well spent and public money at that.

Thanks for the above Geoff, I will come back to this thead and post my humble consolidation of 'Service Specs' offered from what you have provided as well as the comments from myself and others.

I note that John has posted "The future state of EBME", I've read the comments there which are of interest, but I would like to take it further to the point of drafting up such a specification/description.

Last edited by Joe Emmerson; 22/05/11 9:21 AM.
Joined: Jul 2002
Posts: 2,020
Hero
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Hero
Joined: Jul 2002
Posts: 2,020
Joe,
These days all Trust policies are in the public domain, if you have a look around for medical device management policies etc I am sure you will find mention of the role of departments that mend and manage equipment.
I will PM you the link to our one.

RoJo

No I will not send it out generally before I get lots of "me too" postings as I have to "officially" keep a low profile


My spelling is not bad. I am typing this on a Medigenic keyboard and I blame that for all my typos.

Moderated by  DaveC in Oz, RoJo 

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