Hi all, hope somebody can help. We have a couple of Hearstart XLs that during routine maintenance it was discovered that the volume of all the audio tones and voice prompt was really low at switch on compared to other units. The audio was clear enough with no interference just really quiet. Volume buttons did not seem to help. Has anybody encountered this before?
We have had the distorted sound and it was down to the staff thinking the speaker cover was a button which they pressed regularly until it damaged the speaker. We have changed a number of the covers here as they were perishing.