Hello

Speaking from a contracting perspective, we are reviewing our current EBME provider and were wondering what would be the best approach for assessing their competence in servicing the hundreds of items they service for us each year. I have read some of the threads on here and it seems different EBME departments operate in different ways. We are playing catch up, I would assume normally that when purchasing new equipment we would check then (thrashing out those details internally). Should we just ask for a declaration from EBME departments for each item, or see some kind of credentials?

Thanks

Russ