Hi Geoff - sorry for delay in replying!
It is an NHS EBME dept servicing equipment for us, another smaller NHS body. We need to have stuff serviced to the correct frequency, and working on establishing a complete inventory with these on. But in the meanwhile, I was wondering how we assure ourselves that the engineer they use currently is competent to service all equipment he's asked to. We do have the contract up towards the end of this year - currently its a single sheet of paper so totally inadequate - so will be devising a specification for services we expect any future provider to meet. It's more in the meanwhile, how we can assure CQC for example that the current lot are competent (and I am sure they are 95% of the time).
