2)When there is time to get the database running i could tell you (currently paper based system)
3)A bit less than a third
4)Very little (good relations at the moment)
On operational policy:-
1)yes Library staff deliver and collect
2)fortunately this is not currently a problem
3)No limit, but each item is lent out specifically for one patent then put out for return
4)No typically these are short term loans
5)The key is held at a staff base, nursing staff have been advised to send an experiance member of staff so that they get what they need first time, however a Guidance folder has been supplied to each Ward/Department with photos of every item held.
Staff are requested to ring and leave a message giving the area, equipment type and patient RLQ (patient identification number)
before taking an item, under each item is a T card which should be put under the relevant section in a T card board when removing the item.
Having invented the simplest system we can, most staff have been supportive but you always get one (or two).