I included the link to your site for clarity of communication, George. It is already included at your Profile. And no doubt if Mr.Moderator has objections, he would have deleted it from my post.
As an aside about the quality of manuals. Some years ago (many, I suppose - the early 1980's) there was a good British Standard (BS-4884) which laid out sensible requirements (and a common format) for equipment manuals. Its basics were even adopted by the army, I seem to recall. But now that we are
enmeshed with Europe - a place where things like "standards" generally sink to the lowest common denominator, as it were - I'm not sure where we stand with all that these days. In actual fact it hardly matters now, as next to nothing is produced in the UK anyway.
About the "assessors" ... what can I say, but repeat the well-known question:-
Quis custodiet ipsos custodes? 
Assertive ... yes, I hear what you're saying. With all the "noise" (that is, unnecessary and puerile communication) that gets generated by life in general these days, sometimes you have to shout and yell just to be heard at all. But, on that point, how about
this one:-
"The voice with most authority belongs to him who never has to raise it"!
Good luck with your Crusade, George. The cause is certainly noble enough. But apart from "spreading the word" (and perhaps, offering a bit of moral support) on here, there's next to nowt that I can do about it all myself. So I shall leave that now to others (also known, apparently, as "the fresh audience").
