6.1 PROVISION OF RESOURCESThe Authorised Senior Manager will ensure that adequate resources (both human and physical) are available to maintain continual improvements to the system and to ensure that customers are continually satisfied.
6.2 HUMAN RESOURCES6.2.1 General
The EBME Manager will ensure that personnel are competent to carry out the functions allocated to them and that where appropriate, training needs are evaluated. He will also ensure that a satisfactory work environment is allocated to all workshop staff and also ensure that the working conditions and environment in the EBME department are acceptable. The EBME Manager will make random checks of the conditions under which staff are being employed, and if and when appropriate, he will document complaints and approach the workforce to find a satisfactory conclusion.